Ok, I didn't bitch about this Saturday when I noticed it, but now I just have to. As we were driving from my in-laws Saturday afternoon, I noticed a freakin' chip in the windshield of my, I mean Stud's, new car. ARGH! I was just so annoyed!! I knew it had to be fixed ASAP, especially because our temperatures are supposed to plummet this week, down to the 20s. (My happiness about this is a whole separate post!) I didn't want to take a chance on waking up to a huge crack across the windshield
We got home and all started getting ready for the concert. While I was showering, etc., CSJ called a few local places to get prices and so on. We wound up making an appointment with a place just a few blocks away from the house. They said they'd be out Monday morning. Great! "We'll call in the morning when we're on our way." Super!
This morning, CSJ stayed home to wait for them. They had told me on Saturday that they would be there between 8-8:30. Well, 8:30 came and went, no call. 9:00, nothing. By 10, CSJ started calling them. It was a series of phone tags calls, which really pissed him off, especially because he blew off work to wait for them. It's nearly impossible for me to do anything from work because a)I'm busy TEACHING and b)I couldn't get a signal on my phone even if I wanted to call someone.
I called home when my class went to lunch and spoke to Stud. "Did they ever show up?!" "Yeah, about 5 minutes after Dad left for work." Ugh!! Whatever, they made it. I just hope they did a good job. I had left cash for Stud to pay for the repair - $80. Um, yeah, don't even get me started!
Well, if all that wasn't aggravating enough, when I got home from work, I checked my email, as usual, and almost screamed when I opened my Groupon email. One of the deals today was - ready? WINDSHIELD REPAIR!! Oh, and the BEST part? The deal was for $19!!! We paid FOUR times that! AARRGGHH!!!!
There was one teeny tiny thing that made me feel a little better, though. One of the other million emails in my inbox was one from the car dealership. It was a survey about our overall satisfaction with our experience last week. Well, they just happened to catch me at a bad time. Boy, did I unload!
My top four complaints were this:
1. While test driving the car, CSJ noticed the brakes were a little wonky. We were assured they were going to fix that before we left. Not so much. As I mentioned last week, I still felt something weird when I drove home that night.
2. As part of our "negotiations," CSJ got our sales guy to agree to sending us home with a full tank of gas. Instead, we had 1/4 tank. I didn't know CSJ made that deal, and since I drove the car home, he didn't know it wasn't taken care of until it was too late.
3. The fact that it cost us another $90 for a spare. (Bullshit, I say!)
4. The fact that we now had to spend another $80 to fix the windshield.
The last thing on the survey was a box where they asked what they could do to make your experience better. I wrote, "Reimburse me for the $90 key, and the $80 windshield repair." I guess we'll just have to wait and see what happens, right? If nothing else, I was able to get it off my chest.